Returns & Exchanges

At Paragon Faucets, we stand behind the craftsmanship of our premium fixtures and want you to be completely satisfied with your purchase. If a product does not meet your expectations, you may return it in its original condition within 30 days of delivery.

1

Initiate Your Request

Contact our customer support team or visit our online portal with your order number to request a Return Merchandise Authorization (RMA) number.

2

Prepare Your Package

Carefully pack the faucet in its original manufacturer packaging, ensuring all mounting hardware, instructions, and decorative components are included.

3

Ship the Item

Affix the provided shipping label to the exterior of the box and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.

4

Receive Your Refund

Once our quality control team inspects the item at our warehouse, we will process your refund to the original payment method within 5 to 7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing